Frequently Asked Questions

Our free strategy calls are where the real excitement happens – we`re talking about your dream role and those oh-so-perfect tasks that a VA can totally rock for you. Picture this: we`re like matchmakers, introducing you to VAs who are absolute superstars in roles spanning administration, operations, marketing, and sales. Let`s make your VA journey a success story!

Yes, it is. We only work with VAs who have a high level of English proficiency. We also have a team of English teachers who work with our VAs to ensure that they are always improving their English skills.

You`re the maestro here - responsible for their onboarding, training, day-to-day management, just like your in-house team members. We`ve got your back on the nitty-gritty stuff like payroll and benefits for your VA. And hey, we`re not just in the background. If any performance hiccups come your way, we`ll lend a hand with coaching and monitoring. Feeling unsure or a tad frustrated? No worries, we`ll swiftly tap into our resources and line up a new VA for you, hassle-free and at no extra charge - complete with a trial period, of course!

Following the trial period, you can choose to collaborate with your VA for a minimum of 20 hours per week, or you can ramp it up to a full 40 hours per week, all tailored to perfectly suit your requirements.

And what about taxes? Think of your VA as a valuable teammember! However, they fall under the category of individual contractors associated with Outhive. This arrangement allows us to handle the administrative intricacies such as payroll and legal documentation. The exciting part? You personally lead the way in onboarding, training, management, and collaboration, just like you would with any of your internal recruits.

Guess what? With Outhive, we`ve got your back. We offer a satisfaction guarantee that comes in handy if you find yourself feeling a bit stuck or your VA doesn`t seem to jive with your needs anymore. No worries – we`re on it. We`ll seamlessly set you up with a fresh new VA, no cost attached. Your satisfaction is our mission!

At Outhive, we go above and beyond the industry norm to ensure our VAs are well taken care of. They enjoy compensation that surpasses the standard, and we sweeten the deal further with benefits like health insurance, paid US holidays, and even bonuses. It`s all about showing our VAs the appreciation they deserve!